We take our responsibility around creating safe experiences very seriously – you can be confident we’re not just a cowboy outfit hiring out bikes! – the below list are a few of the certifications we are proud to hold. Rest assured, you’ll be in good hands with us.
Skills Active Aotearoa is a training organisation who focus on up-skilling people in the sport, recreation and outdoor recreation areas in New Zealand. They have worked closely with the New Zealand Rivers Association to build a qualification for raft guides that is respected worldwide. At Tongariro River Rafting we have worked closely with the groups developing these qualifications and all our guides hold a skills active rafting qualification.
We hold a concession that has been approved by the Department of Conservation. This is a government agency in charge of preserving what we have in New Zealand. Holding this concession shows that we are committed to following the environmental care code in all aspects of our business.
Qual Mark is a company that will assess a tourism business against a set of criteria and at the end of it the business is awarded either a bronze, silver or gold award. At Tongariro River Rafting we are very proud to say that we hold our Qual Mark Silver award which shows that we have drive to continually improve our economic, social and environmental performance all while being genuine and authentic.
Adventure Mark is the largest adventure activity certification body in New Zealand. We have recently passed our adventure mark audit, which means all our safe operating plans and procedures were looked over with a fine tooth comb and we passed with flying colours. So we are do everything we can to ensure that we run a safe operation to look after our staff and you.